Home Fuels logo Aviano Home Fuels31st Force Support Squadron
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For authorized patrons only: U.S. military members, DoD civilians and authorized contractors with logistical support at Aviano Air Base.

31st Force Support Squadron · Aviano Air Base

How can we help today?

Start or stop your home utilities, order heating fuel, and get answers about your bill, all without waiting in line.

Browse services Pay my bill
Customer service Closed now

Opens Monday at 08:30

Call 0434-30-5083 Email
Gasolio estimate
$1.59per liter today

The final price is set on the day your order is processed.

Order gasolio

What do you need to do?

Pick a service to send a request. We track every request and keep you updated by email.

Moving in or out

Start utility servicesMoving in? Set up electricity and gas under the program.Stop utility servicesMoving out or PCSing? Close your accounts.

Home services

Order gasolioHeating fuel delivered to your home.Submit meter readingsAvoid estimated gas bills.Request more powerIncrease your electrical wattage.

Bills and payments

Pay my billPay in Starnik, or get help paying.Ask about a billSomething doesn't look right? Ask us.Request invoice copiesCopies of your Italian utility invoices.How billing worksThe monthly billing cycle and what to expect.Help with StarnikCan't log in or find your account?

Report a problem

Power or gas outageUtilities stopped working?Something elseAny other question or request.

Already sent a request?

Open the link in your confirmation email to check its status, add a note or upload documents.

Can't find the email? Check your spam folder, or contact us with your reference number.

About the program

Home Fuels is a tax-relief program. Authorized patrons receive tax relief on home electricity and natural gas, and can order heating fuel through the program.

Learn more on the 31 FSS website

Hours and contact

DayCustomer serviceWalk-in
Mon, Tue, Thu, Fri08:30–16:3009:00–16:00
Wednesday08:30–15:0009:00–14:30
3rd Thursday of the month08:30–12:0009:00–11:30
Holidays, family days, goal daysClosedClosed

Walk-in visitors sign in at the kiosk in the main lobby of the Housing Office. You can also sign in online before you arrive.

Kiosk sign-in

Customer service

Comm0434-30-5083 DSN632-5083 Email31FSS.homefuels@us.af.mil

Accounting section

Email31FSS.FSRF.HomeFuelsDebtMana@us.af.mil

Landlords and visitors: for general questions, call a program liaison at 0434-30-1048 or 0434-30-1049, or email us with the subject “Attention Home Fuels Liaisons”.

Who this website is for

This website serves the Aviano Air Base Home Fuels program. It is for authorized patrons only: U.S. military members, Department of Defense (DoD) civilians, and authorized contractors with logistical support.

Through the program, patrons receive tax relief on home electricity and natural gas, and can order heating fuel (gasolio).

Landlords and other visitors

For general questions, please speak with a program liaison by phone or email.

0434-30-1048 0434-30-1049 31FSS.homefuels@us.af.mil

When emailing, use the subject “Attention Home Fuels Liaisons”.